Job Description
Apply NowCloud Operations Administrator (Remote Eligible)
Job ID 2241Position Description:
Mathematica applies expertise at the intersection of technology, data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using technology and advanced analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company’s growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Read more about our benefits here: https://www.mathematica.org/career-opportunities/benefits-at-a-glance
We are seeking a motivated Cloud Operations Administrator to join our Enterprise Cloud Support team. The ideal candidate will have a strong knowledge of AWS services including AWS Control Tower, AWS Organizations, Identity and Access Management, and advanced experience with AWS Systems Manager to automate software installation, patch management and inventory management. The candidate should have experience managing and supporting AWS accounts at scale including providing architectural guidance, best practices, and general support for DevOps teams across the organization. Individuals with experience using AWS Systems Manager to automate software installation and perform inventory management are strongly encouraged to apply.
Responsibilities:
- Maintain and enhance AWS Control Tower and Security Hub services, including managing AWS Organization with 100+ accounts.
- Assist with Control Tower guardrails, managing AWS Organization service control policies, and IAM Administration within IAM Identity Center.
- Develop processes to automate configuration and manage AWS resources using AWS Systems Manager in the following areas:
- Enable unified management and visibility of AWS resources like traditional EC2s, Containers and Serverless compute.
- Configure SSM Dashboard and Inventory capabilities to gain a comprehensive view of the AWS environment, including resource status, compliance, and performance metrics.
- Integrate AWS Systems Manager with other AWS services to enhance monitoring and incident response capabilities.
- Develop AWS CloudFormation templates or AWS System Manager Automation workflows to provision new AWS resources and automatically install the required security and governance tools.
- Leverage the Systems Manager Distributor feature to create and distribute software packages for consistent deployment across the AWS environment.
- Integrate the automation process with existing ITSM or DevSecOps workflows to ensure timely and consistent provisioning of resources with the necessary tooling.
- Configure Systems Manager for handling patch management functions and operations.
- Provide innovative thought leadership around Mathematica’s cloud solutions strategy and approach, including AWS best practices and market trends.
- Participate in technology solution business development activities, including contributing to proposal development.
- Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.
- Provide guidance, thought leadership and mentorship to development teams to build cloud competencies.
- Create and Manage deployment configurations for applications in AWS cloud.
- Configuration and deployment of containerized environments.
- Configuration and management of application performance monitoring tools and assist project teams to setup test environments.
- Clearly define and assist in the adoption of the Shared Security model for operating in the Cloud.
- Assist the organization to implement the security services from the cloud providers to meet the security and regulatory requirements.
- Audit the application architecture for enterprise security and compliance issues.
Position Requirements:
Requirements:
- 3-5 years’ experience architecting, designing, developing and implementing cloud solutions on AWS platforms.
- Demonstrated experience with AWS platform and tools, such as: AWS EC2, S3, Redshift, Lambda, DynamoDB, CloudFormation, RDS, VPC, IAM and security, ECS, EKS, ECR, APM tools, QuickSight, CloudTrail, Config, CloudWatch, SNS, AMI generation, Cost Optimization, Control Tower, Security Hub, Workspaces and System Manager
- Understanding of and experience with the four pillars of a well-architected framework
- Knowledge of Python, YAML, JSON for scripting, Infrastructure as code, and IAM permission management is desirable.
- Familiarity with federal security regulations and standards (e.g. HIPAA, FISMA, FIPS, NIST, and FedRAMP) is a plus
- Experience creating, managing, and maintaining EC2 and Container based resources.
- Proven ability to work collaboratively with multi-disciplinary teams of business analysts, developers, and subject matter experts
- Strong written, verbal and interpersonal communication skills
- AWS Certification (such as AWS solutions architect)
- Bachelor's degree or equivalent combination of education and experience; degree in computer science, mathematics or related field preferred
This position offers an anticipated annual base salary range of $100,000- $135,000. This position is eligible for a discretionary bonus based on company and individual performance. To apply, please submit a cover letter (optional), resume, location preference, and salary expectations.
STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.
Available Locations: Washington, DC; Princeton, NJ; Remote
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At Mathematica, we understand the importance of building relationships with colleagues. If you’re not located near one of our offices but would like opportunities to meet up with co-workers, we offer coworking spaces where available. Ask your Talent Acquisition partner for more information about this opportunity and whether it’s an option in your area.
Any offer of employment will be contingent upon passing a background check. Various federal agencies with whom we contract require that staff successfully undergo security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Additionally, if you participate in/complete the application process and are denied, Mathematica may choose to terminate your employment.
Although Mathematica does not require vaccination from COVID-19 as a condition of employment, various projects or agencies may require documentation of vaccination (or an approved exception/accommodation).
We take pride in our employees and in their commitment to excellence. We encourage staff to collaborate in developing creative solutions to difficult problems and to share the responsibility and enjoyment of carrying out complex projects. This collegial spirit has helped us earn our reputation for innovative and high quality work.
One of Mathematica’s core values is a deep commitment to diversity, equity, and inclusion. Our work is more robust because it is informed by a variety of diverse perspectives, and our mission to improve societal well-being is strengthened by a greater understanding of issues and challenges facing the populations we serve. Mathematica’s ongoing commitment to diversity and inclusion is woven into our everyday actions, policies, and practices—including decisions regarding recruitment, training, compensation, and promotion. We are dedicated to maintaining a work environment in which everyone is treated with respect and dignity.