Job Description
Apply NowResearch Project Assistant
Job ID 2256Position Description:
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public-and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development.
We are currently looking for part-time bilingual Research Interviewers to work remotely for our Survey Operations Center in support of important national research projects.
Job Responsibilities:
- Conduct research interviews with study participants by telephone
- Utilize a Computer-Assisted Telephone Interviewing (CATI) system for all outreach
- Follow standardized procedures and scripts verbatim to ensure study consistency
- Enter survey responses into a database
- Assist with other survey-related tasks as required
Position Requirements:
- 1-3 years of prior customer service, call center, research, or interviewing experience preferred
- Excellent verbal and written communication skills
- Ability to deal tactfully and diplomatically with all people
- Bilingual: English/Spanish required
- Solid organizational skills and attention to detail
- Strong work ethic and a commitment to reliability and high-quality productivity
- Ability to work a minimum of 16 hours per week; weekend and evening shifts
We offer an hourly pay rate of $17.20 with a potential for benefits and paid time off. Training will be held during a 5 day period in January, onsite in Princeton, NJ.
This position is categorized as on-call, and as such, the hours may at times vary based on project needs. Your employment will be classified as on-call until the duration of the project(s) or need(s) is complete.
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Available locations: Remote
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At Mathematica, we understand the importance of building relationships with colleagues. If you’re not located near one of our offices but would like opportunities to meet up with co-workers, we offer coworking spaces where available. Ask your Talent Acquisition partner for more information about this opportunity and whether it’s an option in your area.
Any offer of employment will be contingent upon passing a background check. Various federal agencies with whom we contract require that staff successfully undergo security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Additionally, if you participate in/complete the application process and are denied, Mathematica may choose to terminate your employment.
Although Mathematica does not require vaccination from COVID-19 as a condition of employment, various projects or agencies may require documentation of vaccination (or an approved exception/accommodation).
We take pride in our employees and in their commitment to excellence. We encourage staff to collaborate in developing creative solutions to difficult problems and to share the responsibility and enjoyment of carrying out complex projects. This collegial spirit has helped us earn our reputation for innovative and high quality work.
One of Mathematica’s core values is a deep commitment to diversity, equity, and inclusion. Our work is more robust because it is informed by a variety of diverse perspectives, and our mission to improve societal well-being is strengthened by a greater understanding of issues and challenges facing the populations we serve. Mathematica’s ongoing commitment to diversity and inclusion is woven into our everyday actions, policies, and practices—including decisions regarding recruitment, training, compensation, and promotion. We are dedicated to maintaining a work environment in which everyone is treated with respect and dignity.